Terms of Service

Agreement to Terms

These Terms of Service constitute a legally binding agreement between you and ToBalance regarding your use of our website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

Description of Services

ToBalance provides educational nutrition consultation services including:

• Individual nutrition consultations and guidance
• Weight management support and advice
• Lifestyle nutrition coaching
• Sport and active lifestyle nutrition guidance
• Family nutrition planning
• Educational resources and materials

Our services are educational and supportive in nature. We do not provide medical services, diagnoses, or treatment. Please refer to our Health Disclaimer for complete information.

Eligibility and Registration

To use our services, you must:

• Be at least 16 years of age
• Have the legal capacity to enter into these Terms
• Provide accurate and complete information when requested
• Maintain the confidentiality of any account information

You are responsible for all activity that occurs under your account and must notify us immediately of any unauthorized use.

User Responsibilities

When using our services, you agree to:

• Provide honest and accurate information about your health, lifestyle, and dietary habits
• Follow guidance and recommendations in a safe and responsible manner
• Inform us of any relevant health conditions or changes in your circumstances
• Consult with appropriate healthcare professionals for medical concerns
• Attend scheduled appointments or provide advance notice of cancellations
• Respect the professional boundaries of our consultants
• Not use our services for any unlawful or prohibited purpose

Appointment Scheduling and Cancellation

Scheduling

Appointments can be scheduled through our contact form, phone, or email. We will confirm all appointments in writing.

Cancellation and Rescheduling

If you need to cancel or reschedule an appointment:

• Please provide at least 24 hours notice
• Late cancellations or no-shows may result in charges or restrictions on future bookings
• We reserve the right to cancel or reschedule appointments due to unforeseen circumstances

Intellectual Property Rights

All content on our website and materials provided during consultations, including text, graphics, logos, images, and software, are the property of ToBalance and protected by intellectual property laws.

You may not:

• Reproduce, distribute, or create derivative works from our content without permission
• Use our content for commercial purposes
• Remove or alter any copyright, trademark, or other proprietary notices
• Share or distribute personalized plans or materials provided to you with third parties

Privacy and Data Protection

We are committed to protecting your privacy and personal information. Our collection and use of personal data is governed by our Privacy Policy, which forms part of these Terms. By using our services, you consent to our privacy practices as described in the Privacy Policy.

Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:

• Implied warranties of merchantability and fitness for a particular purpose
• Warranties regarding the accuracy, reliability, or completeness of information
• Warranties that our services will be uninterrupted or error-free
• Warranties regarding specific outcomes or results from using our services

Limitation of Liability

To the maximum extent permitted by law, ToBalance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to loss of profits, data, or other intangible losses.

Our total liability to you for all claims arising from or related to these Terms or our services shall not exceed the amount you paid for our services in the six months prior to the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited by law.

Indemnification

You agree to indemnify, defend, and hold harmless ToBalance and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including legal fees, arising from your use of our services, violation of these Terms, or violation of any rights of third parties.

Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause or notice, including if:

• You breach these Terms
• You engage in conduct that we deem inappropriate or harmful
• We are required to do so by law
• We decide to discontinue providing services

You may terminate your relationship with us at any time by ceasing to use our services and contacting us to close any accounts.

Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Dispute Resolution

In the event of any dispute arising from these Terms or our services, we encourage you to contact us first to seek an informal resolution. We are committed to working with you to resolve any concerns amicably.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and Health Disclaimer, constitute the entire agreement between you and ToBalance regarding the use of our services and supersede any prior agreements.

Contact Information

If you have any questions about these Terms of Service, please contact us: